Billing & Cancellation Policy
Effective date: September 23, 2026
This page covers the general billing rules for FitBossElite. Your accepted offer, checkout/invoice and coaching agreement show the exact price and schedule for your service.
How billing works
Payment is required before customized programming or scheduled coaching begins unless we agree otherwise in writing.
Some services are month-to-month. Others are fixed programs paid in installments. Your offer or checkout will clearly show which type you selected.
Automatic payments
If you choose automatic billing or installments, you authorize the payment processor to charge your payment method according to the amount and schedule you accepted.
If a payment fails
If a payment becomes past due, coaching updates and scheduled sessions may be paused until the account is current.
Cancellation & refunds
For month-to-month coaching, cancel before the next billing date to avoid the next scheduled charge. For a fixed-term program, the agreed installment schedule continues for that term unless your written package terms say otherwise.
Completed coaching periods, delivered customized work, completed sessions and accessed digital products are generally non-refundable except where required by law or where your written offer says otherwise.
In-person sessions
Rescheduling, late-cancellation and missed-session rules are provided with your package or appointment details. Please give as much notice as possible when plans change.
Questions
If you believe a charge is incorrect or you need help with billing, contact fitbosselite@gmail.com.